Q1. Best time to visit?
All year, although the rainy season is between November and February.

Q2. Medical facilities?
Excellent health care is available at the Permai Polyclinics (http://www.permaipolyclinics.com) and the Sabah Medical Centre (http://www.sabahmedicalcentre.com) who also offer home (or hotel) visits (www.homemedicare.com.my ).

Q3. Need a visa?
Tourists from most countries need a passport that is valid for 6 months and can get either a 1 month or 3 month visa on arrival. However, check for your particular visa requirements at the following websites: http://www.kln.gov.my/?m_id=53 and http://www.worldtravelguide.net/country/159/passport_visa/South-East-Asia/Malaysia.html

Q4. Need any inoculations?
It is best to check with your doctor about this. You can also get some advice at the following site: http://www.worldtravelguide.net/country/159/health/South-East-Asia/Malaysia.html

Q5. Changing money?
Advisable to do this at licensed money changers in KK, as they offer the best rates. These are found in shopping centres.

Q6. Tipping?
There is generally no tipping in Sabah, although people may leave the loose change after they pay the bill. There is none on our tours. Tips are included in the tour cost so that you do not have to worry about it when you are with us. However, porters and bellboys at hotels are usually tipped for carrying luggage. Suggested rate is RM5 per bag.

Q7. Porters?
Please note that there are no porters at KK Airport. Porters and bellboys at hotels are usually tipped for carrying your luggage. Suggested rate is RM5 per bag.

Q8. What sort of clothes?
Light, loose-fitting, comfortable, cotton, linen

Q9. What else to bring?
Comfortable walking shoes or sandals, mosquito repellent, sun hat, fold-up plastic raincoat

Q10. What do the tours include?
In general, each tour includes transportation to and from the airport; accommodation; an English-speaking guide; travel included in the itinerary; meals mentioned in the itinerary; and entrance fees. There may be variations depending on the particular tour.

Q11. Who can create their own tour and what does this mean?
Any group of 4 or more people interested in learning about Sabah can ask us to work out a personalised tour. This may be because you want to mix together some of the elements of the tours already on offer or because you have a specific interest, for example, photography or bird watching, or because you want to stay longer than one week. We would love to help you devise your own tour.

Q12. Do you run trips for fewer than 4 people?
Yes, we run tours for groups of 2 -4. Please contact us for the rates.

Q13. Travelling alone?
No problem - you are welcome to join any of our tour groups. Check availability.

Q14. What is the largest group you will take?
12 people.

Q15. Do you do trips in languages other than English?
Yes, we can certainly do our best to travel with you - as long as there are four or more in your group. Email us about this! (Not necessarily in English...)

Q16. Is transportation provided on all trips?
Yes, it is.

Q17. Does the transportation have seat belts for all seats?
Yes, it does.

Q18. Where can we have meals that are not provided?
There are lots of great places to eat in KK. You can find out about them from the magazines that you will receive when you arrive.

Q19. Are the hotels and tour sites wheel-chair friendly?
Although many hotels in Sabah are making an effort in this direction, in general, most places are not very wheel-chair friendly.

Q20. Do I need travel insurance?
Yes, make sure you have travel insurance before you leave home!

Q21. Can I use ATM and credit cards in Kota Kinabalu?
Yes, you can. You can use an ATM card at most banks and a credit card at a lot of the larger shops and restaurants.